Question 1

What is included in a standard clean?

Accepted Answer

A standard clean includes dusting all surfaces, vacuuming and mopping floors, cleaning bathrooms (toilets, showers, sinks, mirrors), and cleaning the kitchen (counters, sink, exterior of appliances).

Question 2

Do I need to be home during the cleaning?

Accepted Answer

No, you do not need to be home. Many of our clients provide us with a key or access code. We are fully insured and bonded for your peace of mind.

Question 3

Are your cleaning products safe for pets and children?

Accepted Answer

Absolutely. We use eco-advanced, non-toxic, and biodegradable cleaning solutions that are tough on dirt but completely safe for your family and pets.

Question 4

What is your cancellation policy?

Accepted Answer

We require a 24-hour notice for cancellations or rescheduling. Cancellations made with less than 24 hours notice may be subject to a fee.

Question 5

Do you bring your own supplies?

Accepted Answer

Yes, our teams arrive fully equipped with all necessary cleaning supplies and state-of-the-art equipment, including HEPA-filter vacuums.

Frequently Asked Questions

What is included in a standard clean?

Do I need to be home during the cleaning?

Are your cleaning products safe for pets and children?

What is your cancellation policy?

Do you bring your own supplies?