Terms of Service

Effective Date: March 8, 2026

1. Introduction

Welcome to Alpha Omega Touch. These Terms of Service ("Terms") govern your access to and use of our website, services, and applications. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

2. Services Provided

Alpha Omega Touch provides professional residential and commercial cleaning services. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Responsibilities

When booking a service, you agree to provide accurate and complete information. You are responsible for ensuring our team has safe and unobstructed access to the premises to be cleaned.

4. Cancellations and Refunds

We require at least 24 hours' notice for cancellations or rescheduling. Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee. Refunds are evaluated on a case-by-case basis in accordance with our Alpha Guarantee.

5. Limitation of Liability

While we take the utmost care in providing our services, Alpha Omega Touch shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

6. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Effective Date" at the top.

If you have any questions about these Terms, please contact us at bsc@alphaomegatouch.ca.